
I havent been around much lately. I have missed visiting my favorite blogs. We have been without air conditioner for 8 days now. I am so angry it is probably making my house even hotter.
Last Sunday a power line caught fire in my backyard. It sent a surge to the house that blew my compressor. Monday I call the company that installed my compressor, its still under warranty.
They say they will be here Tuesday. Tuesday comes and I dont hear a word. I call in the afternoon. It will be Wednesday morning. Wednesday by noon, nothing. I call again and they send a very angry little man. He cusses and tells me He will have to "find" me a new compressor. They should have it Thursday. It is steadily getting hotter.
Nothing on Thursday, I call and leave messages. No return call. I keep calling. I finally get the same woman who always answers the phone. I explain that I take care of my elderly mother and my brother who happens to be blind and has a seizure disorder. Too bad so sad. They will be here Friday. By Friday afternoon I am in tears. Too bad, so sad. Nothing, not even an "We are really sorry"
By Saturday afternoon the heat index is 105. Upstairs bunnies had to be moved downstairs on Wed to try and keep them cool. They are suffering too. I called another company. They are pulling my warranty and are supposed to be here in the morning. Please keep your fingers crossed they are.
The rescue rescued me. Jeannie and Brad loaned me some window units Sat and it has really made a nice difference. I am so thankful to both of them.
I have never seen a company around here so callous. I will be filing complaints with the BBB and writing letters to the Chamber of Commerce and the mayor as well as the company's owner as soon as I find out who the hell it is. The woman that takes the calls refused to let me speak to anyone else.
I look forward to being back and checking out my favorite blogs this week. I just havent had the energy to get on the computer. I have a new respect for folks without air and will try and do something to help someone else out when this is over. I used to love summer but now I hate it with every fiber of my being. Does anybody give a damn about providing good service anymore?